At Tahleea, we strive to provide exceptional service and flexibility for our customers. Our cancellation policy is designed to be fair to both our clients and our business.

Cancellation Policy:

1. Cancellation Requests: All cancellation requests must be submitted in writing via email to admin@tahleea.com.

2. Refunds:

   • Full Refund: Cancellations made at least 14 days prior to the scheduled service date will receive a full refund.
   • Partial Refund: Cancellations made between 7 to 13 days prior to the scheduled service date will receive a 50% refund.
   • No Refund: Cancellations made less than 7 days prior to the scheduled service date will not be eligible for a refund.

3. Rescheduling:

   • Rescheduling requests made at least 7 days prior to the scheduled service date are allowed without penalty, subject to availability.
   • Rescheduling requests made less than 7 days prior to the scheduled service date will incur a 25% rescheduling fee.

4. No-Show Policy: If you do not show up for your scheduled service without prior notice, no refund will be provided.

5. Emergency Cancellations: We understand that emergencies happen. In case of a genuine emergency, please contact us at admin@tahleea.com as soon as possible. We will evaluate emergency cancellations on a case-by-case basis and may offer a partial refund or rescheduling without penalty at our discretion.

For any questions or further assistance, please contact us at admin@tahleea.com.

Thank you for your understanding and cooperation.